Copy of Join The Mellow Monkey Team!

Now Hiring in Stratford, Connecticut

Join the Mellow Monkey Team

We are looking for a part-time retail sales associate with an infectious, positive attitude and a genuine talent for making customers feel welcome.

How to Apply
PositionPart-Time Retail Sales Associate
Pay$17.50 per hour
OpeningImmediate
Employee PerkGenerous discount after two weeks

What You’ll Do

This is a hands-on retail position focused equally on customers, merchandise and the day-to-day readiness of the store.

Create a Great Customer Experience

  • Greet customers, answer questions, offer assistance and suggest products.
  • Share thoughtful opinions and accurate product information without hovering.
  • Recognize when a customer needs assistance and respond with sincerity, enthusiasm and professionalism.
  • Build product knowledge and stay current on promotions and sales.
  • Help make Mellow Monkey each customer’s “Happy Place.”

Support Sales & Online Orders

  • Deliver outstanding service while using strong sales skills.
  • Process cash, gift-card and credit-card payments, along with refunds, professionally.
  • Process online orders accurately.
  • Create and update product listings, including written product descriptions.
  • Potentially support or participate in live virtual or in-person shopping events.

Merchandise & Receive Products

  • Stock the selling floor and organize selling and stock areas.
  • Help create and maintain merchandise displays.
  • Receive, unpack, inspect and stock new merchandise.
  • Return misplaced merchandise and restock as needed.
  • Remain aware of your surroundings and help prevent theft and shoplifting.

Keep the Store Ready

  • Complete opening and closing duties.
  • Clean showrooms, wipe and disinfect surfaces and electronics, and periodically sanitize.
  • Vacuum and mop the showroom, sweep the warehouse, remove trash and maintain bathrooms.
  • Work independently when needed while contributing to a supportive team.

What We’re Looking For

The right candidate combines strong people skills, practical retail ability and dependable follow-through.

Customer Service & Communication

  • Understanding of basic sales principles, customer service and customer and market dynamics.
  • Proficient spoken and written English.
  • Strong interpersonal communication and professional telephone, chat and messaging etiquette.
  • Friendly, energetic and enthusiastic presence.
  • Ability to handle several customer requests professionally and adapt to changing business needs.

Technology & Work Style

  • Comfort using an iOS point-of-sale system and Windows computers.
  • Familiarity with Instagram, Facebook, TikTok and Twitter.
  • Ability to create product listings and write product descriptions.
  • Ability to multitask, take initiative without direct supervision and work well as part of a team.
  • Attention to detail and awareness of store surroundings.

Schedule & Physical Requirements

  • Availability for varied hours, including mornings, evenings and weekends.
  • Ability to move, talk, hear, reach, grasp and stand throughout the workday.
  • Ability to occasionally stoop, kneel, crouch and use ladders.
  • Ability to lift, unpack and handle boxes and crates.

Education

  • High school diploma or equivalent required.
  • College degree preferred.
  • A bachelor’s degree in marketing or a related field is a plus.

Skills That Help You Thrive

  • Customer Service
  • Organization
  • Sales
  • Merchandising
  • Product Knowledge
  • Basic Math
  • Dependability
  • Attention to Detail
  • Time Management
  • Teamwork
  • Written & Verbal Communication
  • Interpersonal Skills
  • Problem Solving

What It’s Like to Work Here

Mellow Monkey is a fun, positive and upbeat place where team members have each other’s backs. Customers come to enjoy the upbeat music, humorous merchandise and the feeling that the store is their “Happy Place.” After two weeks, employees receive a very generous discount on regularly priced merchandise.

Ready to Apply?

The position is available immediately. Depending on the length of your current notice period, we may be able to accommodate it.

Request an Application

Email us or request one in person at the store.

Include Your Résumé

Attach your CV or résumé when requesting an application by email.

Return Your Application

Completed applications may be dropped off at the store.

Mellow Monkey
360 Sniffens Lane, Stratford, CT 06615
888-300-0631  |  customerservice@mellowmonkey.com