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Customer Rewards Card Usage

Just because the store is closed for in person shopping doesn't mean you can't EARN or REDEEM Customer Rewards!

Here’s How You Can Redeem a Full Mellow Monkey Rewards Card When Making An Online Purchase:⁣

Ordinarily, loyal in-store customers like you redeem your fully punched Rewards Card and save 25% off the price of one regularly priced item. ⁣

NOW— you have two options to choose from:⁣
1. Receive 25% refund on a regularly priced item⁣
2. Receive 35% in the form of a Mellow Monkey Gift Card⁣

In either case, you must physically present the Rewards Card to us— either by dropping it off when you pickup your order at the store curbside -and let us know which benefit you want (refund or Gift Card)
If your order is being shipped, Mail it to us with your order number and your choice of refund or Gift Card (see mailing address below)⁣

Q: When will I receive my discount or gift card? ⁣
A: Within 24 hours of physically receiving your card⁣

Q: I have several cards that add up to 5 punches, can I redeem for this offer? ⁣
A: YES you can!⁣

Q: Do I still get a Rewards Card when I purchase online? ⁣
A: YES— if you pickup in store or we’re shipping to an address that is local, a Rewards Card will be included with your order⁣

Q: Can I redeem a Rewards Card for anything? ⁣
A: NO— Rewards Card redemptions are applied to one regularly priced item only. See terms and conditions on your card. You cannot combine benefit with any other discount or offer including Virtual Sip & Shop Events. Not available on prior purchases. ⁣

Q: Is there a limited timeframe for submitting my Rewards Card for Redemption?⁣
A: Once you’ve placed your order, we must receive your Rewards Card within 14 days of order date. We are not responsible for lost mail. ⁣

Q: Do Rewards Cards expire?⁣
A: Nope! So hang on to them!

Mailing address:⁣
Mellow Monkey⁣
Rewards Card Redemption (your order number)⁣
360 Sniffens Lane⁣
Stratford, CT 06615⁣

Be sure to include card, order number and Choice of benefit (25% refund or 35% gift card)

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