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Fast & Free Shipping

What you want when you want it:

For our customers in the USA:

  • Free shipping on orders of $69 or more*. And low cost, reasonable shipping rates for orders under $69.  But it's not just free, it's FAST...
  • In Store Pickup is also available in our Stratford, Connecticut store when you want it TODAY! 
  • Fast shipping - we know you've come to expect the 2 day shipping you receive when you're a member of another's stores loyalty program. Mellow Monkey ships 99% of orders the same day** they are received and all orders are shipped within 1 business day of receipt.  That's fast!  
  • Shipment confirmation - We will notify you via email the minute your package is shipped so you can watch its progress as it travels to you.   
  • ( ** orders must be received and paid for by 3pm Eastern Time.  * applies to shipments to addresses in the USA only.  Additional sales tax is collected for shipments to the State of Connecticut.)

    * additional surcharges may apply for oversized, overweight, special orders and custom orders.

     
    With more people shopping with us online, we are aware that the transportation used to ship orders burns fossil fuel and generates carbon emissions. Those emissions trap heat, leading to climate change.⁣
    That's why we’ve partnered with Offset to neutralize our shipping emissions by protecting forests through certified projects and partners.⁣
    Just one more way we’re ensuring Mellow Monkey is always and forever, your happy place!⁣⁣

     

     

    Click here for information on international shipping.

    For questions about delivery, contact us directly:

    • use our online chat (see bottom of screen)
    • email us at customerservice@mellowmonkey.com)
    • call us at 888-300-0631

    Rather pick your order up?  

    Our retail showroom has many of the products we sell on display and everything we sell can be purchased in the showroom.

     

     

    Checking your order online:

    1. Click the Account icon:
    2. Click the order number you wish to track:
    3. View the order details and click the tracking number to get specific up-to-date delivery information:
    4. See up-to-date carrier tracking details:
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