For our customers with delivery addresses outside of the USA, our international webstore provides the same great products shipped from our store in the USA but also affords you these benefits:
Payment in Local Currency - Avoid currency exchange fees by paying in your local currency - fast and easy.
Affordable shipping options - Mellow Monkey offers international customers standard and express shipping options. The price for both options is displayed at checkout and is priced based on the weight, size and shipping destination.
Fast shipping - we know you will be eager to receive your order. That is why Mellow Monkey ships 99% of orders the same day** they are received and all orders are shipped within 1 business day of receipt. That's fast!
Shipment confirmation - We will notify you via email the minute your package is shipped so you can watch its progress as it travels to you.
( ** orders must be received and paid for by 2pm NY time.)
Preview Global Website Here
VAT, customs and brokerage charges - Please note that the prices shown on Mellow Monkey DO NOT include VAT, customs charge or any associated customs brokerage charges. The customer (or recipient) is solely responsible for these charges. Please be sure you understand this before placing an order. If you refuse an order because you do not want to pay these charges, your return will be subject to a high restocking fee and may result in partial or no refund of item charges. In addition, shipping charges paid for orders is not refundable under these circumstances.
If you have any questions about delivery, you can contact us directly:
use our online chat (see bottom of screen - English only, during our regular business hours)
email us at firstname.lastname@example.org) (all languages)
call us at +1 203 296 2350 (English only, during our regular business hours)